“I was an associate for a long time and you can has just refinanced my personal home loan with DOCFCU. There are a couple women in the borrowed funds office one to forced me to immensely and you will left me cutting-edge every step of your way. There are some difficult issues in the act (which had been asked) and that i got specific technology troubles, to my avoid, for the submitting a number of the needed records. Cecilia got the amount of time to go far beyond to help me personally with people issues. Each other female (Cecilia and you can Cindy) are good possessions with the business. Its perseverance and you may customer support are excellent, and that i wouldn’t hesitate to play with DOCFCU getting my upcoming monetary demands.”
“I wish to fit Octavia. I just refinanced into a special mortgage and since I’d one or two some other finance – home financing and you will a good HELOC – with DOCFCU it absolutely was a bit challenging exercise the fresh strategies into the the lender in certain cases. Octavia was constantly fast, experienced, and you will obvious responding, if you are getting elite group and you may courteous on the often trying processes. I very carefully liked working with the woman. We look forward to future a lot more company with DOCFCU and remain a pleasurable representative.”
“We entitled DOCFCU trying to get information on that loan. The moment Denzel answered the phone, I know he would tune in in the place of rushing myself off of the phone. He’d a determination to aid. We explained the nature out-of my telephone call. Denzel said however look and possess back with me. They grabbed less than one hour to own him for an enthusiastic answer. He had the particular file i thus seriously necessary. We are thankful for him!! He is professional, really experienced and kind.”
“The support service by DOCFCU cluster affiliate! I happened to be undergoing to shop for another car and you can was given invaluable installment loans in Wyoming no credit check information because of the Jasmine, User Services Representative, about what was expected away from myself. She is really diligent and top-notch. She provided me with the girl direct guidance but if I had extra concerns. DOCFCU is really lucky for Jasmine to their people.”
Tamica is very helpful, provided me with some good recommendations, and you may managed the mortgage in the an easy and you will effective style, not my typical expertise in banking companies and you can finance
“I had only extremely elite solution regarding Tamica, the loan Administrator exactly who treated my personal instance. So, thank-you and you will Tamica quite. I am certain to tell that it tale to my nearest and dearest and you may family unit members.”
“House is Right here – Thank you Agency of Commerce FCU! We didn’t have inked it in the place of you, and we also cannot feel pleased! Many thanks for your service, diligence, and work in kissing home getting the house.”
She called us about an effective forged check that try cashed away from our membership and you can timely solved the difficulty
“We want to fairly share the love with the advice i gotten last week off Lisa Yards. We wanted to commend the woman higher level dedication to higher customer support.”
“I’m therefore grateful in order to Carina and you can Octavia, and so pleased from the the partnership and you can professionalism. They proactively attained over to help me to decide a solution to simply help score my personal HELOC profit time for you to purchase the work one to needed to be done in my house so you’re able to be prepared for me to transfer to. Thank-you, Evan, having leading instance good class!”
“We went for the Silver Spring season branch having my financial needs and you can DeVonna together with class gave me the number one customer support experience I could’ve actually ever requested. I do want to thank the newest Department Director, Arlene, on her behalf the management. We have mutual my personal wonderful experience with many different friends and family, guaranteeing these to believe joining the following cluster. “